With SageCRM, you can make the most of every customer interaction, maximizing business opportunities and customer satisfaction. It empowers your organization with critical information to build and support long-term customer satisfaction and loyalty.
With fast online access to service requests, call and escalation history, interactions, multiple contacts, support cases, e-mail, and documents sent and received, you'll have complete and accurate data at your fingertips. SageCRM customer support automation enables you to quickly resolve issues and easily capitalize on cross-sell or up-sell opportunities.
Maximize Your Sales Today
Deliver superior customer service with real-time access to relevant
Call Center Support
Access a central repository for all customer data, resolving issues add quickly
Track your customer's needs and maintain a complete history of customer related interaction
Store support incidents and case solution in a central knowledge Base.
Service Agreement Management
Easily track and meet your service level agreements
Create point and click reports and graphs for on the spot analysis and